Frequently Asked Questions

You are always warm welcomed to visit our factory at any time. Our factory address is No.1, Northwest Corner of the Intersection of Huafeng Street and Fengming Road, NorthernZone, Huojia Industrial Cluster, Xinxiang City, Henan Province, P.R.China, We also providevideo factory audit for customer inspection requirements.

ZS Cellulose mainly supplies Pre-gelatinized Starch, Hydroxypropyl Methyl Cellulose (HPMC), Sodium Carboxymethyl Cellulose (CMC) and Carboxymethyl Starch (CMS) for industrial applications.

ZS Cellulose products are used in construction materials, oil drilling, papermaking, textile sizing, detergent, mosquito coil, foundry, coatings, ceramics, fertilizer granulation, sewage treatment and related industrial applications.

Yes. Product specifications, COA, MSDS, TDS and other quality documents are available upon request. Please tell us the product grade, application and quantity so our team can provide suitable documents.

ZS Cellulose follows standardized procedures from raw material selection to production, inspection, packaging and shipment. Key indicators such as appearance, viscosity, moisture, solubility and application performance are checked before shipment.

Yes. ZS Cellulose can discuss viscosity, solubility, water retention, bonding performance and packaging requirements according to your application, such as oil drilling, putty, papermaking, textile sizing or mosquito coil production.

You can submit the inquiry form or contact us directly with product name, application, quantity, destination country or region, packaging requirement and any target specification. Our sales team will respond with a professional quotation.

Yes. ZS Cellulose supports export packing, shipping documents and product document support for international customers and distributors.

Delivery time depends on product type, quantity, packaging and shipping destination. After confirming your order requirements, ZS Cellulose will provide a practical production and shipment schedule.

the sample (200g) is FREE , the Express Fee will be paid by buyers. if you agree with first point,pls kindly tell us your detail info,we are honored to provide you samples. Pls note: we will return the cost to you when you place the frist order with us.thanks

ZS Cellulose follows the philosophy of Quality First, Customer Oriented and Service Driven. We focus on stable product quality, practical application support and reliable supply for customers.